At Hematee, we provide a variety of secure payment options, including Visa, Mastercard, American Express, Discover, and PayPal. Please note that full payment must be completed before your order can be dispatched.

When an order is placed, an authorization process is conducted to ensure that sufficient funds are available. Once the payment is successfully authorized, your card will be charged, and the payment will act as a deposit for the purchased items. After your order has been shipped, you will receive a confirmation email, finalizing the payment for those items.

As our products are custom-made to your specifications, production will only commence once your payment has been confirmed.

To complete your purchase, click the “Proceed to Checkout” or “PayPal Checkout” button. You will be redirected to a secure payment processor, where you can finalize the transaction using a credit card or a PayPal account. All payments are securely processed through PayPal, and your credit card statement will reflect the charge under PayPal.

Refunds will be processed to your original payment method, whether PayPal or a credit/debit card.

Please be assured that your credit card details are neither processed nor stored on hematee.com servers, and we do not share any payment information with third parties.

If you require assistance with your order or exchanges, please provide your order number and reach out to us at:

JENNIFER CLARK LLC
45 Trystan Drive, Petal, Mississippi 39465, United States
support@hematee.com