Shipping & Delivery

Shipping & Delivery

At Hematee, we’re committed to getting your order to you quickly and reliably — with no guesswork or hassle. Once your payment is confirmed, we begin processing your order within 1 business day. When your package ships, you’ll receive a tracking email so you can follow its journey in real time.

Delivery Time & Shipping Fee

Processing TimeEstimated DeliveryShipping Fee
1 business day2–4 business daysFlat rate: $6.99

All orders are shipped from our U.S. warehouse for faster service and dependable delivery.

Shipping Carriers & Methods
We ship via trusted providers like UPS and FedEx Ground to ensure your package arrives safely and on time. Depending on your location, you may see additional delivery options at checkout.

Where We Ship
We currently ship to the 48 contiguous United States only. At this time, we do not deliver to:

  • Alaska or Hawaii

  • Puerto Rico or Guam

  • U.S. Virgin Islands

  • APO/FPO military addresses

  • International destinations

Delivery Delays
While we do our best to meet all estimated delivery times, delays may occasionally occur due to inclement weather, carrier disruptions, or peak seasons. If your shipment is delayed, we’ll notify you and work quickly to assist.

Need Help?
Have questions about your shipment or tracking status? Our support team is ready to assist.
📩 Contact us anytime at [email protected] — we’re here to help.